HOAcrewFor Communities
Amenity staffing

Lifeguards and attendants for the hours your amenities are open.

A community that starts hiring pool staff in May is already late. Set the roles and the hours here once and insured staffing vendors send back their proposals. The roles are certified lifeguards, pool monitors, and amenity attendants, for pools, fitness centers, clubhouses, and gates.

  • Lifeguard certification current, or no proposal
  • Hours and posts recorded on every shift
  • Lifeguards, pool monitors, and attendants
A lifeguard on an elevated chair watching a community lap pool, rescue tube on the arm rest
Photo logged on site

Sample record

Amenity staffing

Recorded
Recorded

Sat 7:04 PM

On site

9:00 AM – 7:00 PM(10h 0m)

Recorded this visit

Hours covered
10 hrs
Posts covered
3
Lifeguards
2
Peak on site
46
Checks
9
Rescues
0

Insurance is verified before a vendor can propose, and tracked throughout.

Shift roster

See every post against the clock.

Two guards hand over at 2:30. The kiddie pool is attended six hours.

One day, three posts

e.g.

A staffed day from 9am to 8pm across three posts. The main pool deck is covered from 10am to 7pm by two certified lifeguards handing over at 2:30pm. The kiddie pool is attended by a pool monitor from 11am to 5pm. The front desk is covered the whole day by two amenity attendants handing over at 1pm. Nobody was posted outside those stretches.

9a11a1p3p5p7p8p
Main pool deckcertified lifeguard
A. Reyes 10a to 2pJ. Okafor 2p to 7p
Kiddie poolpool monitor
M. Lindqvist 11a to 5p
Front deskamenity attendant
T. Bell 9a to 1pD. Osei 1p to 8p

Example roster. You set the posts and the hours in your scope. Your vendor employs, trains, and rosters its own people. Who works which shift is its call.

Staffing roles

Know which of the three roles you are hiring.

One of these performs water rescues. The other two do not. Writing the wrong one into your scope is how a season goes wrong.

Certified lifeguard

Trained to perform water rescues, on a current certification from a nationally recognized program. American Red Cross and Ellis are two of them. A shallow-water certificate does not qualify a guard for a deep end. This is the safety-critical hire for open swim, and the most expensive of the three.

Pool monitor

Wristbands, headcount, pool rules, incidents logged. Costs less and keeps a deck orderly. Not a substitute for a lifeguard.

Amenity attendant

Fitness center, clubhouse, front gate. ID checks, access control, and a staffed post where there was an empty room.

Scope a mixed roster

Sign-in sheets

What a signature at the gate tells a board.

Most self-managed communities staff a pool with a clipboard at the gate and an invoice at the end of the month.

Who worked Saturday?

A sign-in sheet at the gateWhoever signed the sheet
On HOAcrewNamed on the shift record

The hours you are billed for

A sign-in sheet at the gateReconciled from memory
On HOAcrewRecorded on the shift, and required

Lifeguard certification

A sign-in sheet at the gateChecked at signing, if then
On HOAcrewCurrent, or the vendor cannot propose

A quiet substitution

A sign-in sheet at the gateNoticed, or not
On HOAcrewCarried on the record, shift by shift

Where the invoices land

A sign-in sheet at the gateWhichever inbox they hit
On HOAcrewEvery invoice in one place

“A sign-in sheet at the gate” is the status quo at a self-managed community, not a named product. Six companies, six invoices. You pay each one. They are all collected here, on the same terms, so nothing has to be chased through email.

Vendor vetting

Vendors are vetted before their first proposal, and tracked all season.

Licenses and certifications are vetted, insurance is checked, and qualifications are reviewed before a vendor can propose. Expiration dates are watched throughout, and a lapsed credential stops new proposals.

Grace period on a lifeguard certificate
0
An expired certification is not a certification, so the vendor cannot propose.
Fields required on a guarded shift
3
Hours covered, posts covered, and guards on the stand.
Roles, priced separately
3
A guard hour and a monitor hour are different hires.
Photo, minimum
1
Amenities

Put every staffed amenity in one scope.

The pool deck, the kiddie pool, the fitness center, the clubhouse, and the gate. Each post takes its own role, its own hours, and its own shift history.

Post by post

A lifeguard seated at an elevated stand beside a community pool, seen from behind, swimmers in the lanes.

Main pool deck

Certified lifeguard

Guards on the stand are a required field on a guarded shift, so the number is on the record.

Clear pool water sparkling against a mosaic waterline tile and pale coping.

Kiddie pool

Pool monitor

Wristbands, headcount, and pool rules. Not a substitute for a lifeguard. A monitor is scoped and priced separately.

A community fitness room seen through its glass frontage, treadmills and weight racks inside, pool deck outside.

Fitness center

Amenity attendant

The attendant checks IDs and controls access. You set the hours in the scope.

A covered clubhouse patio with a fire table, grills and seating. Residents sit at a table in the middle distance, faces indistinct.

Clubhouse

Amenity attendant

An attendant works the desk. The hours covered go on the shift record.

A gatehouse and arm barrier at a community entrance, palms and planting either side. The name panel is blank.

Front gate

Amenity attendant

The gate is staffed for the hours you scope. The shift is recorded like any other post.

Posts and hours

Pin the posts, then set the hours on each.

When a community asks for weekend pool coverage, a staffing vendor still needs to know which deck and for how many hours. Mark each post and put the hours on it, so every vendor prices the same roster. Shifts are then recorded against the posts they covered.

Satellite view of a Texas community: dark-roofed houses packed on a grid of streets with almost no tree cover, a small pool beside a clubhouse right of center, a block of open park with looping paths left of center, and a divided highway and bare graded building land along the upper edge.Example community · real satellite imagery
PoolWhat gets recorded · example
See which post was coveredA shift is recorded against the amenity it covered.See who was on itThe shift record names who worked the post.Total the hoursClock-in and clock-out are recorded on the shift, and the hours are a required field.
Post this work for your community
Next

Set the roster, week by week.

Name the roles, the hours, and the weeks. A free account publishes it. Insured staffing vendors send back their proposals.

Join free

Free to publish. Vendors set their own prices and send them with their proposals.

Run a service company? Join HOAcrew for free.