HOAcrew | Professional HOA Vendor Management

1. Information We Collect

HOAcrew collects information you provide directly to us, including your name, email address, phone number, organization details, and payment information when you create an account or use our platform. For vendors, we also collect business documentation, insurance certificates, and compliance records.

2. How We Use Your Information

We use collected information to provide, maintain, and improve our services, process transactions, send service notifications, verify vendor compliance, and facilitate communication between HOAs and service providers. We also use data to generate quotes and provide AI-powered recommendations.

3. Data Sharing

We share information between HOAs and vendors only as necessary to facilitate services. We use Stripe for payment processing and Supabase for data storage. We do not sell personal information to third parties. We may share anonymized, aggregated data for analytics purposes.

4. Data Security

We implement industry-standard security measures including encryption in transit and at rest, role-based access controls, and regular security audits. Vendor compliance documents are stored in private, access-controlled storage buckets.

5. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at privacy@hoacrew.com. You may opt out of non-essential communications at any time.

6. Contact